Prevent Project Problems With Clear Language

How are your employees, consultants and contracts describing requirements, status and expectations? Is the choice of wording direct and clear, or is it vague and uncertain?
Weasel Wording
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Weasel-wording is ineffective communication which obscures or misleads Рallowing for absence or lack of accountability. It is unprofessional and often goes unrecognized.  For a project to be successfully completed, there is a need to recognize weasel-wording and avoid using it in communications.

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Whether holding daily stand-ups, weekly status meetings, or informal conversations with team members, managers often ask vague questions, such as “how’s it going with ….?”..to which replies often include, “I think…”, “I should be able to…”, “It’s probably going to…”, It should be ok.”.

Knowledgeable and experienced project sponsors, owners and customers do not accept this kind of answer in a high-level review or steering committee session.

Consider Statements of Work – especially those which have been drafted before requirements discovery.
Commitments and expectations are best expressed with terms such as “will”, “must” and “shall”.

Clear and understandable language is a vitally important success factor from project initiation through closure.

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